AT&T Named the Worst Mobile Carrier by Consumer Reports


Image representing iPhone as depicted in Crunc...

Image via CrunchBase

Well, better late to the party then never I suppose.  According to a survey of nearly 60,000 people, where more then 30,000 were iPhone users, AT&T was rated the worst wireless service in the US.

In a survey conducted by Consumer Reports, U.S. Cellular was ranked the best wireless provider, while Verizon and Sprint were neck-and-neck in most areas of satisfaction.  AT&T was the only wireless provider to show a significant decrease in satisfaction.

Its suggested that one of the reasons, especially when a large portion of the group owns Apple’s iPhones, is that AT&T is behind other networks offering 4G capabilities.  4G?!  Most of the area I cover doesn’t even have 3G coverage with AT&T, while Verizon Wireless has zooming 3G and data coverage in most of the areas AT&T does not.

Once using the excuse of having heavy data usage because of the iPhone as reasons behind their problems, its hard to buy into that excuse anymore, especially with the influx of other smartphone platforms taking over the other networks.  (Refer to my comparing of a Verizon Wireless Droid X to my years of using the iPhone on AT&T).

If the rumored Verizon iPhone comes up early next year, look for more backlash then expected as more studies and feedback come in showing that AT&T is bad across the board and people realize that its not “then” and that AT&T isn’t trying to make things better.

I didn’t realize what I was missing with the data coverage until I got to play with a phone from Verizon.  What about you?  How would you rate your current carrier?

**Disclaimer**

I have been an AT&T customer since 2005, and an iPhone user since early 2009.  Verizon Wireless provided Geekasms.com a test unit to try for 2 weeks to compare service and the Android OS.  All major providers received the same request, with only Verizon responding.  No wireless carriers are sponsor or advertisers on Geekasms.com

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